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DOI: 10.18413/2408-9346-2021-7-2-0-7

Formation of digital management competencies of civil servants in a new economic format

The article considers a new format of professional training of personnel in the context of the stage of automation and informatization of economic activity in the context of improving the efficiency of public administration systems. The quality and professionalism of management at various levels is influenced by digital technologies and scientific and technological progress, determines the competence of the manager in the dynamically changing conditions of professional activity. Key areas of the economy are rapidly developing on the basis of digital solutions, platforms and digital equipment, which place new demands on skills, education and the universality of competencies. Professionalism in various types of socio-economic activities depends on increasing the intellectualization of labor, skills in working with information and communication equipment, and the ability to constantly progress and develop. A specialist in the civil service should receive a high-quality education that corresponds to the realities of scientific and technological progress and the digitalization of management functions. The research is based on the content analysis of scientific papers and methods devoted to the problems of formation and evaluation of digital competencies of civil servants, matrix design of the levels and content of digital competencies. The purpose of the research is to analyze the directions of formation of digital competencies of civil servants in the conditions of a new technological order. The objectives of the study are: 1) justification of the need to obtain the knowledge of civil servants in the framework of the introduction of digitalization of the management system; 2) characteristics of values that will help reduce the risk of decision-making in public administration in the digital environment; 3) development of a cluster model of digital management competencies of civil servants. In modern conditions, the issue of the quality of public administration is quite acute, so the formation of digital competencies is objectively determined by socio-economic changes, the speed of data receipt and processing, the need to quickly respond to situational changes and the ability to navigate in technology. The cluster model for the formation and development of digital competencies of civil servants is aimed at improving the quality of certain job responsibilities, including innovation management, in order to optimize the resource and functional support of the civil service. A systematic set of measures is needed to develop digital competencies of civil servants related to professional training, continuous improvement of digital literacy and modernization of methods and technologies of their own labor functions.

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