2408-9346Research result. Business and Service Technologies2408-934610.18413/2408-9346-2021-7-2-0-92441PROBLEMS OF TRAINING FOR THE SERVICES SECTOR<strong>Current approaches to training and retraining in tourism</strong><strong>Current approaches to training and retraining in tourism</strong>SharafutdinovVladimir N.SharafutdinovVladimir N.398993@gmail.comOnishchenkoElena V.OnishchenkoElena V.elon@list.ruRomanovDmitry E.RomanovDmitry E.20217200

The article reveals the key issues of staffing the directions of strategic development of the domestic tourism industry associated with global changes in the world tourism market, as well as the increasing role of tourism in the problem of preserving and developing the country&#39;s human potential in the pandemic. The approaches proposed by the authors are based on considering tourism not as a separate industry based on tour operators and some other types of activities associated with contractual relations for the sale of a tourist product, but also as an independent, self-sufficient and actually self-developing sector of the regional economy. The issues of training and retraining of personnel are linked to the key problems of improving the tourism development management system at the regional level, ensuring the competitiveness of regional tourism products in the light of the implementation of national projects and program documents of Russia. The conclusion is made that today the system of secondary and higher education in Russia should prepare personnel capable of researching modern ways of forming the tourist spaces of the regions of our country, to create and implement tourist technological platforms aimed at ensuring sustainable reproduction of highly competitive regional tourist products. The article uses general scientific and economic research methods, interdisciplinary, systemic and platform approaches.

The article reveals the key issues of staffing the directions of strategic development of the domestic tourism industry associated with global changes in the world tourism market, as well as the increasing role of tourism in the problem of preserving and developing the country&#39;s human potential in the pandemic. The approaches proposed by the authors are based on considering tourism not as a separate industry based on tour operators and some other types of activities associated with contractual relations for the sale of a tourist product, but also as an independent, self-sufficient and actually self-developing sector of the regional economy. The issues of training and retraining of personnel are linked to the key problems of improving the tourism development management system at the regional level, ensuring the competitiveness of regional tourism products in the light of the implementation of national projects and program documents of Russia. The conclusion is made that today the system of secondary and higher education in Russia should prepare personnel capable of researching modern ways of forming the tourist spaces of the regions of our country, to create and implement tourist technological platforms aimed at ensuring sustainable reproduction of highly competitive regional tourist products. The article uses general scientific and economic research methods, interdisciplinary, systemic and platform approaches.

personnel training and retrainingspatial approachtourismtourism industrytourist technology platformtourist spacepersonnel training and retrainingspatial approachtourismtourism industrytourist technology platformtourist spaceСписок литературы&quot;Labor market and employment in tourism&quot; (2020), [Online], available at: https://spravochnick.ru/turizm/rynok_truda_i_zanyatosti_v_turizme/#obschaya-kartina-rynka-truda-i-zanyatosti-v-turizme (Accessed 21 April 2021).&quot;The strategy of tourism development in the Russian Federation for the period up to 2035 (approved by the decree of the Government of the Russian Federation of 20.09.2019 No. 2129-r) (2019), [Online], available at: http://static.government.ru/media/files/FjJ74rYOaVA4yzPAshEulYxmWSpB4lrM.pdf (Accessed 02 January 2021).Balickaya, I. V. and Lim, E. H. (2020), &quot;Improving practice-oriented training programs for specialists in universities of the Republic of Korea (on the example of service and tourist training directions),&quot; Pedagogicheskij IMIDZH, 15, 1 (50), рр. 4-15, DOI: 10.32343/2409-5052-2021-15-1-4-15.Decree of the President of the Russian Federation No. 372 of 05.06.2020 &quot;On Improving Public Administration in the field of tourism and Tourism activities&quot; (2020), [Online], available at: http://www.kremlin.ru/acts/bank/45581 (Accessed 08 January 2021).Dumacheva, E. V., Chernyavskih, V. I., Sopina, N. A. and Komarova, M. N. (2018), &quot;Integrated system of lifelong education: a new direction in the field of educational services&quot;, Nauchnyj rezul&#39;tat. Tekhnologii biznesa i servisa, 4 (1), рр. 38-61.Gajva, E. (2021), &quot;A new national project on tourism will be prepared by the summer of 2021&quot;, [Online], available at: https://rg.ru/2020/12/18/novyj-nacproekt-po-turizmu-podgotoviat-k-letu-2021-goda.html (Accessed 08 January 2021).Gazija, M. A. (2011), &quot;Importance of staff training in hotel industry Case Study: Hotel Dukagjini&quot;, ILIRIA International Review, December, 1(2), DOI:10.21113/iir.v1i2.191 [in English].Ingkadijaya, R., Desafitri, R. B. L., Djati, S. P. and Akbar, M. M. (2021), &quot;How important are training management quality and environmental conditions in influencing the effectiveness of tourism training?&quot;, Technium Social Sciences Journal, 17(1), рр. 435&ndash;443, [Online], available at: https://techniumscience.com/index.php/socialsciences/article/view/2815 [in English].Karpova, G. A., Voloshinova, M. V. and Horeva, L. V. (2019), &quot;Training of personnel for the sphere of recreation and tourism: setevizatsiya i professionalnykh standartov&quot;, Professorskij zhurnal. Seriya: Rekreaciya i turizm, 3(3), рр. 27-35, DOI: 10.18572/2686-858X-2019-3-3-27-35.Lee, K. M., Lee, M. J. and Kim, H. J. A. (2009), &quot;Comparison of student and industry perception of the Event management Curriculum in Korea&quot;, Journal of Hospitality, Leisure, Sport &amp; Tourism education, 2, рр. 60-73 [in English]Muhamadieva, Y. P. and Polupanov, I. I. (2017), &quot;Current problems of personnel support in the field of tourism&quot;, Molodoj uchenyj, 13.2 (147.2), рр. 15-17 [Online], available at: https://moluch.ru/archive/147/42016/ (Accessed 08 April 2021).Nezhel&#39;chenko, E. V., Yasenok, S. N. and Yakovenko, N. Y. (2019), &quot;Problems of staff turnover and ways of its reduction in the hospitality industry&quot;, Nauchnyj rezul&#39;tat. Tekhnologii biznesa i servisa, 5, 3, рр. 32-41, DOI: 10.18413/2408-9346-2019-5-3-0-4.Onishchenko, E. V. and Sharafutdinov, V. N. (2020), &quot;The mechanism of construction and functioning of technological platforms from the standpoint of a synergetic theoretical paradigm&quot;, Estestvenno-gumanitarnye issledovaniya, 30 (4), рр. 132-141, DOI: 10.24411/2309-4788-2020-10405.Pan, H. and Wang, S. (2020), &quot;On the construction of a cooperative education model for tourism management&quot;, Science Consulting (Science and Technology Management), (12), рр. 31-32 [in English].Pastuhova, D. A. and Grudistova, E. G. (2018), &quot;Model of a competitive service specialist&quot;, Nauchnyj rezul&#39;tat. Tekhnologii biznesa i servisa, Vol. 4, 2, рр. 53-64, DOI: 10.18413/2408-9346-2018-4-2-0-6.Pereverzev, M. V. (2020), &quot;Training of personnel for hotel and tourist business in the Russian Federation: a systematic approach&quot;, Gumanitarnye nauki, 1, рр. 39-52.Pirogova, O. V. (2018), &quot;State of personnel training for the tourism sector in the Russian Federation&quot;, Interaktivnaya nauka, 6 (28), рр. 24-28. DOI: 10.21661/r-471825.Romanova, G. M., Sharafutdinov, V. N. and Onishchenko, E. V. (2020), &quot;On the hypothesis of a new paradigm of tourism development management within the framework of the National Project &quot;Tourism and the Hospitality industry&quot;, Professorskij zhurnal. Seriya: rekreaciya i turizm, 4 (8), рр. 7-21, DOI: 10.18572/2686-858X-2020-4-8-7-21.Romanova, G. M., Sharafutdinov, V. N. Onishchenko, E. V. and Simonyan, R. A. (2020), &quot;Tourist technological platform as a tool for the development of the tourist sphere&quot;, Izvestiya Sankt-Peterburgskogo gosudarstvennogo ekonomicheskogo universiteta, 6 (126), рр. 93-98.Sheldon, P., Fesenmaier, D., Woeber, K., Cooper, C. and Antonioli M. (2008), &quot;Tourism education futures, 2010-2030: Building the capacity to lead&quot;, Journal of Teaching in Tourism and Travel, рр. 61-68 [in English].&quot;Tourism and hospitality. Atlas of new professions&quot; (2020), [Online], available at: https://atlas100.ru/catalog/turizm-i-gostepriimstvo/(Accessed 21 April 2021).Yakovenko, N. V., Komov, I. V. and Didenko, O. V. (2017), &quot;Tourist professional education: problems of the regional level&quot;, Nauchnyj rezul&#39;tat. Tekhnologii biznesa i servisa, Т. 3, 1, рр. 68-72, DOI: 10.18413/2408-9346-2017-3-1-67-71.&quot;Travel Big Data for National Tourism Organizations&quot;(2019), [Online], available at: https://travelcompute.com/travel-big-data-for-ntos-national-tourism-organisations/(Accessed 14 April 2021).Zagonari, F. (2009), &quot;Balancing tourism education and training&quot;, International Journal of Hospitality Management, 28, рр. 2-9, doi:10.1016/j.ijhm.2008.03.006 [in English].Zagonari, F. (2019), &quot;Multi-Criteria, Cost-Benefit and Life-Cycle Analyses for Decision-Making to Support Responsible, Sustainable, and Alternative Tourism&quot;, Sustainability, 11, 1038, рр. 1-34, doi:10.3390/su11041038 [in English].Ziyue, Z. (2020), &quot;Practice of industry-education integration and post internship mode in tourism management major teaching in vocational colleges&quot;, Journal of Hubei Open Vocational College, 33 (22), рр.138-139 [in English].