<?xml version='1.0' encoding='utf-8'?>
<!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Publishing DTD v1.2 20190208//EN" "http://jats.nlm.nih.gov/publishing/1.2/JATS-journalpublishing1.dtd">
<article article-type="research-article" dtd-version="1.2" xml:lang="ru" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><front><journal-meta><journal-id journal-id-type="issn">2408-9346</journal-id><journal-title-group><journal-title>Научный результат. Технологии бизнеса и сервиса</journal-title></journal-title-group><issn pub-type="epub">2408-9346</issn></journal-meta><article-meta><article-id pub-id-type="doi">10.18413/2408-9346-2021-7-1-0-5</article-id><article-id pub-id-type="publisher-id">2334</article-id><article-categories><subj-group subj-group-type="heading"><subject>ПРОБЛЕМЫ ЭФФЕКТИВНОСТИ И КАЧЕСТВА В СЕРВИСНОЙ ДЕЯТЕЛЬНОСТИ</subject></subj-group></article-categories><title-group><article-title>&lt;strong&gt;COVID&lt;/strong&gt;&lt;strong&gt;-19: обвал пассажирского спроса &lt;/strong&gt;&lt;strong&gt;в связи с ограничениями на международные поездки&lt;/strong&gt;</article-title><trans-title-group xml:lang="en"><trans-title>&lt;strong&gt;COVID-19: passenger demand slump due to international travel restrictions&lt;/strong&gt;</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author"><name-alternatives><name xml:lang="ru"><surname>Сарафанова</surname><given-names>Анастасия Геннадьевна</given-names></name><name xml:lang="en"><surname>Sarafanova</surname><given-names>Anastasiya G.</given-names></name></name-alternatives></contrib><contrib contrib-type="author"><name-alternatives><name xml:lang="ru"><surname>Сарафанов</surname><given-names>Александр Александрович</given-names></name><name xml:lang="en"><surname>Sarafanov</surname><given-names>Alexander A.</given-names></name></name-alternatives></contrib></contrib-group><pub-date pub-type="epub"><year>2021</year></pub-date><volume>7</volume><issue>1</issue><fpage>0</fpage><lpage>0</lpage><self-uri content-type="pdf" xlink:href="/media/business/2021/1/Технологии_бизнеса_и_сервиса_7_1_март-49-59_Xg5wKCI.pdf" /><abstract xml:lang="ru"><p>Глобальная пандемия COVID-19, национальные ограничения и беспрецедентное падение пассажирского спроса во всем мире привели к тому, что авиакомпании отменяли рейсы, увольняли персонал, обращались за финансовой поддержкой и помещали самолёты во временное хранилище. Ситуация с пандемией существенно влияет на наземные операции самолётов, потому что стандартные рабочие процедуры нуждаются в переработке, чтобы включить в них санитарные требования. Цель данной статьи &amp;ndash; показать влияние коронавирусной инфекции на авиационную отрасль в связи с введением ограничений. Осуществлен процесс сбора данных о функционировании исследуемой системы в отношении заданной цели. В нашем исследовании мы рассмотрели период обвала пассажиропотока, использовав исторический метод, который позволяет изучать конкретные события или процессы, произошедшие за короткие промежутки времени. Историческое исследование также предполагает сбор данных из ситуаций, которые уже произошли, и статистический анализ этих данных.</p></abstract><trans-abstract xml:lang="en"><p>The global COVID-19 pandemic, national restrictions and an unprecedented drop in passenger demand around the world have resulted in airlines canceling flights, laying off staff, seeking financial support and placing planes in temporary storage. The pandemic has a significant impact on aircraft ground operations because standard operating procedures need to be revised to include sanitary requirements. The purpose of this article is to show the impact of the coronavirus infection on the aviation industry in connection with the introduction of restrictions. The process of collecting data on the functioning of the system under study in relation to a given goal has been carried out. In our study, we examined the period of a collapse in passenger traffic, using a historical method that allows us to study specific events or processes that occurred over a short period of time. Historical research also involves collecting data from situations that have already occurred and statistical analysis of this data.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>авиакомпания</kwd><kwd>туризм</kwd><kwd>COVID-19</kwd><kwd>кризис</kwd><kwd>пассажиропоток</kwd><kwd>потребители</kwd><kwd>авиация</kwd></kwd-group><kwd-group xml:lang="en"><kwd>airline</kwd><kwd>tourism</kwd><kwd>COVID-19</kwd><kwd>crisis</kwd><kwd>passenger traffic</kwd><kwd>consumers</kwd><kwd>aviation</kwd></kwd-group></article-meta></front><back><ref-list><title>Список литературы</title><ref id="B1"><mixed-citation>Администрация гражданской авиации Китайской Народной Республики CAAC, 2018</mixed-citation></ref><ref id="B2"><mixed-citation>ИКАО Объединение Авиации. Специализированное учреждение организации объединенных наций. Effects of Novel Coronavirus (COVID-19) on Civi Aviation: Economic Impact Analysis 2021. URL: https://www.icao.int/sustainability/Documents/COVID-19/ICAO_Coronavirus_Econ_Impact.pdf (Дата обращения: 18.02.2021).</mixed-citation></ref><ref id="B3"><mixed-citation>Международная ассоциация воздушного транспорта IATA, 2019</mixed-citation></ref><ref id="B4"><mixed-citation>Abate, M., Christidis, P. and Purwanto, A. J. (2020), &amp;ldquo;Government support to airlines in the aftermath of the COVID-19 pandemic&amp;rdquo;, Journal of Air Transport Management, 89. doi: 10.1016/j.jairtraman.2020.101931.</mixed-citation></ref><ref id="B5"><mixed-citation>ACI World, 2018. Airport economics report.</mixed-citation></ref><ref id="B6"><mixed-citation>Adrienne, N., Budd, L. and Ison, S. (2020), &amp;ldquo;Grounded aircraft: An airfield operations perspective of the challenges of resuming flights post COVID&amp;rdquo;, Journal of Air Transport Management, 89. doi: 10.1016/j.jairtraman.2020.101921.</mixed-citation></ref><ref id="B7"><mixed-citation>Air Transport 2035: Four Possible Post-COVID-19 Scenarios for Aviation // APEX The airline passenger experience association. URL: https://apex.aero/articles/air-transport-2035-webinar-results/ (Дата обращения: 18.02.2021).</mixed-citation></ref><ref id="B8"><mixed-citation>AirportIR Investor Resource. 2020. URL: https://airportir.com/investor-spotlight/covid-hq-flight-status-what-are-the-routes-to-recovery/ (Дата обращения: 19.02.2021).</mixed-citation></ref><ref id="B9"><mixed-citation>Alg-Global, COVID-19 aviation briefing. African aviation industry. 2021. URL: https://algnewsletter.com/aviation/covid-19-aviation-briefing-african-aviation-industry/ (Дата обращения: 01.02.2021).</mixed-citation></ref><ref id="B10"><mixed-citation>Budd, L., Griggs, S., Howarth, D. and Ison, S. G. (2011), &amp;ldquo;A fiasco of volcanic proportions? Eyjafjallaj &amp;ouml;kull and the closure of European airspace&amp;rdquo;, Mobilities, 6(1), 31&amp;ndash;40. doi: 10.1080/17450101.2011.532650.</mixed-citation></ref><ref id="B11"><mixed-citation>Cirium. Stored commercial aircraft. URL: https://www.cirium.com/thoughtcloud/tracking-the-in-storage-fleet-at-a-time-of-uncertainty/ (Дата обращения: 19.02.2021).</mixed-citation></ref><ref id="B12"><mixed-citation>Copenhagen Optimization. How COVID-19 impacts airport operations planning. 2020. URL: https://copenhagenoptimization.com/wp-content/uploads/2020/05/CopOpt_WhitePaper-Covid-19-Guide.pdf (Дата обращения: 09.02.2021).</mixed-citation></ref><ref id="B13"><mixed-citation>Flightradar24 Live air traffic. 2021. URL: https://www.flightradar24.com/blog/commercial-flights-down-42-in-2020/ (Дата обращения: 11.02.2021).</mixed-citation></ref><ref id="B14"><mixed-citation>Forsyth, P., Guiomard, C. and Niemeier, H-M. (2020), &amp;ldquo;Covid &amp;minus;19, the collapse in passenger demand and airport charges&amp;rdquo;, Journal of Air Transport Management, 89. doi: 10.1016/j.jairtraman.2020.101932.</mixed-citation></ref><ref id="B15"><mixed-citation>Fu, X., Lei, Z., Wang, K. and Yan, J. (2015), &amp;ldquo;Low cost carrier competition and route entry in an emerging but regulated aviation market &amp;ndash; The case of China&amp;rdquo;, Transportation Research Part A: Policy and Practice, 79, pp/ 3&amp;ndash;16. doi: 10.1016/j.tra.2015.03.020.</mixed-citation></ref><ref id="B16"><mixed-citation>How Coronavirus will forever change airlines and the way we fly // Bloomberg. URL: https://www.bloomberg.com/news/features/2020-04-24/coronavirus-travel-covid-19-will-change-airlines-and-how-we-fly (Дата обращения: 10.02.2021).</mixed-citation></ref><ref id="B17"><mixed-citation>IATA. Air Passenger Analysis. 2020. URL: https://www.iata.org/en/publications/economics/?EconomicsL1=144&amp;amp;EconomicsL2=146#searchForm (Дата обращения: 05.02.2021).</mixed-citation></ref><ref id="B18"><mixed-citation>Lee, K., Worsnop, C. Z., Gr&amp;eacute;pin, K. A. and Kamradt-Scott, A. (2020), &amp;ldquo;Global coordination on cross-border travel and trade measures crucial to COVID-19 response&amp;rdquo;, The Lancet, 395, pp. 1593&amp;ndash;1595. doi: 10.1016/S0140-6736(20)31032-1.</mixed-citation></ref><ref id="B19"><mixed-citation>Richter, L. K. (2003), &amp;ldquo;International tourism and its global public health consequences&amp;rdquo;, Journal of Travel Research, 41(4), pp. 340&amp;ndash;347.</mixed-citation></ref><ref id="B20"><mixed-citation>Ruotsalainen K. COVID-HQ: Beyond the Mayhem, the Path from Lockdown to the New Normal // AirportIR Investor Resource. 2020. URL: COVID-HQ: Beyond the Mayhem, the Path from Lockdown to the New Normal &amp;ndash; Airport Investor Resource (airportir.com) (Дата обращения: 15.02.2021)</mixed-citation></ref><ref id="B21"><mixed-citation>Scott, N. and Laws, E. (2006), &amp;ldquo;Tourism crises and disasters: Enhancing understanding of system impacts&amp;rdquo;, Journal of Travel and Tourism Marketing, 19 (2&amp;ndash;3), pp. 149&amp;ndash;158. doi: 10.1300/J073v19n02_12.</mixed-citation></ref><ref id="B22"><mixed-citation>Serrano, F. and Kazda, A. (2020), &amp;ldquo;The future of airports post COVID-19&amp;rdquo;, Journal of Air Transport Management, 89. doi: 10.1016/j.jairtraman.2020.101900.</mixed-citation></ref><ref id="B23"><mixed-citation>Sinha, D. (2020) Deregulation and liberalisation of the airline industry: Asia. Europe, North America and Oceania. 1st edition, London: Routledge.</mixed-citation></ref><ref id="B24"><mixed-citation>Zhang, F. and Graham, D. (2020), &amp;ldquo;Air transport and economic growth: a review of the impact mechanism and causal relationships&amp;rdquo;, Transport Reviews, 40 (4), pp. 506&amp;ndash;528. doi: 10.1080/01441647.2020.1738587.</mixed-citation></ref></ref-list></back></article>