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PROBLEMS OF EFFICIENCY AND QUALITY IN SERVICE ACTIVITIES

SOCIAL APPROACH TO THE SYSTEM OF ARRANGING ACTIVITIES OF THE SERVICE INDUSTRIES

Volume 2, Issue №2, 2016
The sphere of service is a complex and constantly changing system. The main perception of the service industry activity has to pass through understanding of the client and lack of ...

ASSESSMENT OF ECONOMIC EFFICIENCY FUNCTIONING OF QUALITY MANAGEMENT SYSTEM AT REPAIR SHOPS

Volume 2, Issue №1, 2016
Reliability of machines of agricultural production is one of the most important problems which compels to create projects of new technologies of restoration and to think of effective use of ...

THE IMPORTANCE OF WHOLESALE TRADE IN THE SYSTEM OF ECONOMIC RELATIONS WITH RETAIL TRADE

Volume 2, Issue №1, 2016
The article discusses the ways of development of wholesale trade in the Russian Federation. It demonstrates the importance of wholesale trade in the merchandise, and describes the functions of wholesale ...

IMPROVEMENT OF THE PARADIGM OF SERVICE

Volume 1, Issue №4, 2015
Now science about service as the modern type of service, is at a stage of evolutionary development. Therefore there are numerous views concerning their essence and mechanisms. We, in this ...

SERVICEOLOGY AS A HUMAN SCIENCE AND THE SCIENCE OF HUMAN NEEDS

Volume 1, Issue №3, 2015
The article covers some features of a scientific discipline of «Serviceology» and its role in the training of future services specialists. The authors discuss the necessity of systematization of scientific ...

EVOLUTION OF INDUSTRIAL MANAGEMENT AND ITS FEATURE IN THE SERVICES SECTOR

Volume 1, Issue №1, 2015
The article examines trends and problems of industrial management. The authors discuss the need to systematize scientific ideas about the content of industrial management as a sphere of scientific knowledge ...

PERSONAL AND BUSINESS QUALITIES OF THE HEAD OF THE SERVICE COMPANY

Volume 1, Issue №1, 2015
The article presents the results of the research into manager’s personal and professional qualities. The research was performed at the premises of Exterior Plus Ltd. service industries enterprise based in ...

THE ASPECTS OF MARKETING DECISION-MAKING IN INVENTORY MANAGEMENT IN THE WHOLESALE TRADE

Volume 1, Issue №1, 2015
Тhe article considers the economic aspects of marketing decision-making in the field of inventory management in the wholesale trade, the possibilities of practical application of the model approach to inventory ...

MARKETING TECHNOLOGIES FOR STUDYING THE FACTORS OF DEVELOPMENT OF THE SANATORIUM-RESORT COMPLEX OF THE REGIONS OF RUSSIA

Volume 3, Issue №3, 2017
The article considers the problems of development of sanatorium-resort complex on the example of Privolzhsky Federal District. At present, the problem of studying the factors of the development of industries ...

SYSTEMATIZATION OF FACTORS OF DEVELOPMENT OF RESTAURANT BUSINESS IN SPECIAL ECONOMIC CONDITIONS

Volume 3, Issue №3, 2017
The analysis of the environment serves as a tool by which developers of the restaurant business development trends control external factors relative to the enterprise, which allows to detect potential ...

EVALUATION OF THE QUALITY SYSTEM OF TRADE SERVICE IN RETAIL BUSINESSES AND ITS RATIONALE

Volume 3, Issue №2, 2017
The article is devoted to the quality of customer service in retail outlets. We discuss various approaches to the quality of trade service proposed by scientists from Russia and abroad. ...

POSSIBILITIES OF JOINT USE OF QUALITY MANAGEMENT METHODS AT TECHNICAL SERVICE ENTERPRISES

Volume 3, Issue №2, 2017
The enterprise needs to organize its activities so that at a sufficiently high level of quality of products to reduce the cost of quality. Here, quality management measures are needed, ...

THE MARKET OF HEALTH-RESORT SERVICES AS A FACTOR OF SUSTAINABLE DEVELOPMENT OF THE REGION

Volume 3, Issue №2, 2017
Relevance. To date, the development of the market of health-resort services is of great importance for the health of our country. Modern healthcare is a complex of measures of treatment, ...

DEVELOPING A SYSTEM OF INDICATORS OF MANAGEMENT EFFECTIVENESS IN THE RESTAURANT BUSINESS

Volume 3, Issue №2, 2017
Increasing the efficiency of the restaurant business development as an independent system of a trade and production complex and an important sector of the country's economy is associated with improving ...

FINANCIAL PLANNING AT TRADE ENTERPRISES AS A FUNCTION OF STRATEGIC MANAGEMENT

Volume 1, Issue №1, 2014
The article describes and specifies the role of financial planning at trade commercial enterprises. The author considers the financial system models and the needs of the non-financial sector in selecting ...

IMPROVEMENT OF QUALITY IN SERVICE INDUSTRIES

Volume 1, Issue №1, 2014
In the article, the author discusses the existing systems of rendering services, gives focus on the selection of optimal system to improve the quality of services, and describes the principles ...

METHODOLOGICAL APPROACHES TOWARDS DETERMINATION

Volume 1, Issue №1, 2014
The article covers the methodology of assessing efficiency of management in the sphere of public catering with account of the functional link between public catering, agribusiness, food industries, restaurant business, ...
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