Keyword "CONFLICT RESOLUTION" found in the following publications:

THE NATURE AND RESOLUTION OF CONFLICT SITUATIONS IN THE SERVICE INDUSTRIES IN THE CONTEXT OF USING A HUMANE APPROACH AND HUMANITARIAN TECHNOLOGIES
In the service industries, the most important component of the ongoing business processes is the interaction with customers, so ...
Abstract | Full text (PDF)

Research result. Business and Service Technologies is included in the scientific database of the RINTs (license agreement No. 765-12/2014 dated 08.12.2014).

The journal is included in the list of peer-reviewed scientific publications recommended by the Higher Attestation Commission (as of 25.12.2020 (№ 1590)). vak.minobrnauki.gov.ru

The journal is indexed by the following scientific databases and platforms

Research Result. Research result. Business and Service Technologies (ISSN 2408-9346)

The journal materials and website are licensed under Creative Commons «Attribution» 4.0 International.

The Founder: Federal State Autonomous Educational Institution of Higher Education "Belgorod National Research University"The Founder’s address: 85 Pobedy Street, Belgorod, the Belgorod region, 308015, Russia

The Publisher: Federal State Autonomous Educational Institution of HigherEducation "Belgorod National Research University" The Founder’s address:85 Pobedy Street, Belgorod, the Belgorod region, 308015, Russia

Editors Office: chief editor Natalia A. Zaitseva, e-mail: RR_BusService@bsu.edu.ru, phone: (4722) 301284.

Information letter

Position about the journal

Registered by the Federal Service for Supervision of Communications, Information Technology and Mass Media (Roskomnadzor)

Certificate of Registration of Mass Media

Have questions?
You can write to us:

✉ Content manager

✉ Site administration

✉ Executive Secretary