Keyword "CJM" found in the following publications:

DEVELOPMENT OF A GUEST JOURNEY DIGITALIZATION MAP FOR HOSPITALITY INDUSTRY ENTERPRISES
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The study focuses on the digitalization of the hotel industry, with an emphasis on enhancing guest experience management through ...
Abstract | Full text (PDF)
CJM MAPS IN INVESTIGATION OF THE STAGES OF DECISION-MAKING PROCESSES IN DELIVERY SERVICE
In the context of an ever-changing and highly competitive goods delivery market, it is challenging for businesses to comprehend ...
Abstract | Full text (PDF)

Research result. Business and Service Technologies is included in the scientific database of the RINTs (license agreement No. 765-12/2014 dated 08.12.2014).

The journal is included in the list of peer-reviewed scientific publications recommended by the Higher Attestation Commission (as of 25.12.2020 (№ 1590)). vak.minobrnauki.gov.ru

The journal is indexed by the following scientific databases and platforms

Research Result. Research result. Business and Service Technologies (ISSN 2408-9346)

The journal materials and website are licensed under Creative Commons «Attribution» 4.0 International.

The Founder: Federal State Autonomous Educational Institution of Higher Education "Belgorod National Research University"The Founder’s address: 85 Pobedy Street, Belgorod, the Belgorod region, 308015, Russia

The Publisher: Federal State Autonomous Educational Institution of HigherEducation "Belgorod National Research University" The Founder’s address:85 Pobedy Street, Belgorod, the Belgorod region, 308015, Russia

Editors Office: chief editor Natalia A. Zaitseva, e-mail: RR_BusService@bsuedu.ru, phone: +7 (4722) 30-14-18.

Information letter

Position about the journal

Registered by the Federal Service for Supervision of Communications, Information Technology and Mass Media (Roskomnadzor)

Certificate of Registration of Mass Media

Charter of the editorial board of the mass media "Research result. Business and Service Technologies"

Order No. 636-OD dated 30.06.2023 "On approval of the Charters of the editorial boards of the mass media of scientific journals of Belgorod State National Research University"

Order No. 1097-OD from 15.11.2023 "On approval of the Regulations for the publication of scientific journals of Belgorod State National Research University"

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