Keyword "CRM" found in the following publications:

FACTORS OF EXTERNAL AND INTERNAL ENVIRONMENT AFFECTING&NBSP;THE COMPETITIVENESS OF A HOTEL ENTERPRISE
&NBSP;
When studying the issue of enterprise competitiveness, it is crucial to understand that competitiveness is a dynamic concept influenced ...
Abstract | Full text (PDF)
THE SPECIFICS OF DIGITAL MARKETING IN THE RUSSIAN WAREHOUSE EQUIPMENT MARKET
&NBSP;
The article is devoted to the analysis of the specifics of the use of digital marketing tools in the ...
Abstract | Full text (PDF)
ALGORITHM FOR CHOICE OF CRM SYSTEM TO IMPROVE CUSTOMER INTERACTION
Practical experience shows that today, both in Russia and abroad, there is no perfect way to help choose the ...
Abstract | Full text (PDF)

Research result. Business and Service Technologies is included in the scientific database of the RINTs (license agreement No. 765-12/2014 dated 08.12.2014).

The journal is included in the list of peer-reviewed scientific publications recommended by the Higher Attestation Commission (as of 25.12.2020 (№ 1590)). vak.minobrnauki.gov.ru

The journal is indexed by the following scientific databases and platforms

Research Result. Research result. Business and Service Technologies (ISSN 2408-9346)

The journal materials and website are licensed under Creative Commons «Attribution» 4.0 International.

The Founder: Federal State Autonomous Educational Institution of Higher Education "Belgorod National Research University"The Founder’s address: 85 Pobedy Street, Belgorod, the Belgorod region, 308015, Russia

The Publisher: Federal State Autonomous Educational Institution of HigherEducation "Belgorod National Research University" The Founder’s address:85 Pobedy Street, Belgorod, the Belgorod region, 308015, Russia

Editors Office: chief editor Natalia A. Zaitseva, e-mail: RR_BusService@bsuedu.ru, phone: +7 (4722) 30-14-18.

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Position about the journal

Registered by the Federal Service for Supervision of Communications, Information Technology and Mass Media (Roskomnadzor)

Certificate of Registration of Mass Media

Charter of the editorial board of the mass media "Research result. Business and Service Technologies"

Order No. 636-OD dated 30.06.2023 "On approval of the Charters of the editorial boards of the mass media of scientific journals of Belgorod State National Research University"

Order No. 1097-OD from 15.11.2023 "On approval of the Regulations for the publication of scientific journals of Belgorod State National Research University"

Order No. 219-OD from 16.04.2026 "On approval of the composition of the Editorial Board of the journal "Research Result. Business and Service Technologies""

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