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Research result. Business and Service Technologies

Volume 12, Issue №1, 2026
DEVELOPMENT OF THE TOURISM INDUSTRY: FROM LOCAL PRACTICES TO GLOBAL STRATEGIES

Spatial Intelligence – GIS as a Tool for Destination Management Organization
 

In the context of the digital transformation of the tourism industry, the search for tools that can effectively manage territories based on objective spatial data is becoming particularly ...

The Phenomenon of the Historical and Cultural Preserve in Russia: Legal Uniqueness and the Mission of Preserving Living Culture

The article presents a comprehensive study of the historical and cultural preserve (HCP) as a unique heritage conservation institution in the Russian Federation. Based on an analysis of Federal ...

Strategic management of ski resort development based on digital technologies: data as a new infrastructure

The relevance of this study stems from the need to understand new sources of competitiveness for ski resorts amid the digital transformation of the service sector and the transition ...
QUALITY OF SERVICES AND INCREASING THE VALUE OF CUSTOMER SERVICE IN THE SERVICE ECONOMY

Digital Personalization as a Factor in Shaing Customer Loyalty in the Modern Hotel Business

The article analyzes the concept of "consumer loyalty" in the hotel industry and considers the factors affecting its formation. Digital personalization is also being explored as a key factor ...

The Impact of Corporate Culture on Ensuring High Quality of an Enterprise’s Products and Services: A Case Study of the Kaizen Methodology

. In the context of intensifying competition and growing customer demands for reliability and service quality, many enterprises concentrate on formal quality management tools while underestimating the impact of ...
Global economic trends and challenges in the modern world

A conceptual model of government-business interaction in the digital environment

The main problem with the interaction between the state and businesses in the digital environment is that it is not very efficient, particularly within the small and medium-sized enterprise ...